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I went in on Monday night 1 hour before closing. Wahid was so helpful and to the point came back with numbers I was looking for no run around given! By the time they closed I was driving away with a new vehicle! Their team is great and welcoming and I will definitely be a returning customer! Thank you for your help getting me into a newer vehicle with lower payments!
in the last week
The quick lane service was extremely fast. Got the call in about 40 min that is was done. Very convenient that it is open on Saturday too. Only negative was they are not able to do my block heater cord recall and I will have to make an appointment. Great for oil changes and tire rotations.
3 weeks ago
Jordan did an amazing job finding me the Edge I was looking for, and to top it off an awesome deal on it as well! Such a welcoming environment and no pressure sales. Ethan in financing helped me find the best lender that fit my budget. What a great overall experience. I am looking forward to our continued relationship as a Ford owner.
3 weeks ago
Derek was a most thorough and helpful service advisor. I had some very extensive and expensive work done to my Explorer ($3600.00). Derek explained each job that was identified and gave me a detailed list of priorities and options. I wasn’t happy about the size of my bill but I was pleased with Derek’s professionalism and courtesy. Also, service advisor Travis and technician LA are terrific ambassadors for River West Ford. I feel like I’m now driving a new vehicle and not a 2014 model.
2 months ago
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